Privacy Policy

Introduction

This Privacy Policy outlines how OptiERP ("we," "us," or "our") collects, uses, shares, and protects your personal information. We are committed to ensuring the privacy and security of your data. By using our services, you consent to the practices described in this policy.

Information Collection

We collect various types of information to provide and improve our services. This includes:

- Personal Information: Your name, address, email, and other contact details, necessary for creating an account and providing our services.

- Device Information: Information about your device, such as IP address, browser type, operating system, and device identifiers, to ensure compatibility and enhance your experience.

- Usage Data: Data about how you interact with our services, such as the pages you visit, features you use, and the content you access.

- Other Relevant Data: Information you choose to provide, such as feedback, reviews, or additional profile information.

Data Usage

We use the collected data for various legitimate purposes, including:

- Providing Services: To deliver the products and services you request, manage your account, and process transactions.

- Improving Products: To enhance our offerings, diagnose technical issues, and optimize user experiences.

- Personalization: To tailor content, recommendations, and advertisements to your preferences.

- Analytics: To understand user behavior, track trends, and make data-driven decisions.

- Other Legitimate Business Purposes: To comply with legal requirements, protect our rights, and prevent fraud.

Data Sharing

We may share your data with third parties for the following purposes:

- Service Providers: We engage trusted service providers who assist in delivering our services, such as payment processors, hosting providers, and customer support.

- Partners: We may share data with partners for joint promotions or collaborative services, but only with your consent.

- Legal Compliance: We may disclose data as required by law, to protect our rights, or in response to legal requests.

Data Security

We take extensive measures to protect your data from unauthorized access, loss, or misuse. This includes encryption, secure protocols, access controls, and regular security assessments. In the event of a data breach, we will notify affected users promptly.

User Choices

You have control over your data:

- Opt-Out: You can opt out of certain data collection or processing by adjusting settings in your account.

- Account Deletion: You can request the deletion of your account and associated data.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect data for analytics and advertising purposes. You can manage cookie preferences through your browser settings.

Third-Party Links

Our services may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those external sites. We recommend reviewing the privacy policies of such sites.

Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. You can request data deletion in accordance with our data retention practices.

Legal Basis and Compliance

We process personal data based on your consent, contractual necessity, legal obligations, or our legitimate interests. We comply with applicable data protection laws and respect your rights under these regulations, such as the GDPR or CCPA.

Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Material changes will be communicated to you through our services. Please review this policy periodically.

Contact Information

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us at contact@optierp.com